Sometimes, we all need a bit of extra support, and it's perfectly okay to ask for help without shame. Fortunately, assistance is just a phone call or email away, whether through your phone, computer, or tablet.
If you, or someone you know is in crisis please call the numbers below:
In an emergency, always contact 000.
Crisis lines:
Access Mental Health (ACT)Open 24/7. These services provide access to assessment and treatment services and offer advice and information on a range of mental health issues. Mental health emergency access and support.1800 629 354 | (02) 6205 1065 |
QLIFEFree telephone and web based counselling, referrals and support for LGBTQI+ people and their families. 3pm – 9pm every day.1800 184 527 | qlife.org.au |
Lifeline
Open 24/7. National crisis and suicide prevention telephone counselling.13 11 14 | lifeline.org.au |
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Suicide Call Back Service
Open 24/7. Phone crisis counselling and support, ages 15 plus. Crisis support for people who are suicidal, carers of someone who is suicidal and people bereaved by suicide. The Suicide Call Back Service provides immediate telephone support in a crisis and can provide up to 6 further telephone counselling sessions with the same counsellor.1300 659 467 | suicidecallbackservice.org.au |
beyondblueSupport ServiceOpen 24/7. Phone support, for all ages. Support, information and advice over the phone, for concerns big and small. beyondblue also have an online chat service available between 3pm and midnight, 7 days a week and an email service.1300 22 4636 | beyondblue.org.au |
13YARNOpen 24/7. Confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support.13 92 76 | 13yarn.org.au |
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Domestic Violence Crisis Service (ACT)Open 24/7. Provides support to anyone impacted by intimate partner, domestic and family violence, regardless of age, sexuality or gender. Crisis assistance.(02) 6280 0900 | dvcs.org.au |
No to ViolenceAdvice and counselling for men who use family violence to change their abusive and violent behaviour.1300 766 491 | ntv.org.au |
Onelink (ACT)
OneLink provides information and connections for support services in the ACT, including services for families and young people, and services for people who are homeless or at risk of homelessness.1800 176 468 | onelink.org.au |
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Canberra Rape Crisis Service (ACT)
Crisis and counselling telephone support service: 7am – 11pm.(02) 6247 2525 | crcc.org.au |
1800RESPECT HelplineOpen 24/7. Information and support for anyone in Australia experiencing DFV or sexual assault. The website has an LGBTIQ specific information section. |
Alcohol & Drug Information Service (ACT)
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For those aged under 25There are also the following services available: |
Kids HelplineOpen 24/7. Online and phone counselling service for young people aged 12 to 25.1800 551 800 | kidshelpline.com.au |
Eheadspace
Free online and telephone support and counselling to young people 12 – 25 and their families and friends.1800 650 890 | eheadspace.org.au |
The Junction Youth Health Service (ACT)Free health service for people 12 – 25 years (includes counselling)6232 2423 | anglicare.com.au/services/youth-family/health |
Other Support ServicesThese services are only available to call during office hours, unless otherwise specified. |
Meridian (ACT)Meridian is a community-controlled, peer-led organisation dedicated to celebrating diversity, strengthening community bonds, and empowering people within the LGBTIQA+ communities, people living with and impacted by HIV and sex workers by providing comprehensive health and social support services, and fostering inclusivity through education and advocacy. 02 6257 2855 | meridianact.org.au |
EveryMan (ACT)Supports men who are at risk of homelessness, living with mental health issues like depression or anxiety, living with disabilities, men who are perpetrators or survivors of violence, men who are ex-prisoners, socially isolated, or having relationship or parenting difficulties. 02 6230 6999 | everyman.org.au |
Victim Support (ACT)Free and confidential support and information for victims who have experienced crime in the ACT. Support can be accessed any time after the incident, and the crime does not have to have been reported to police. Support can include counselling, physical therapies and other rehabilitation services. |
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Say It Out LoudLGBTIQ+ domestic and family violence help and supportsayitoutloud.org.au |
A Gender Agenda (AGA) (ACT)
Provides direct and peer support and advocacy for members of the trans, gender diverse and intersex communities and their families.(02) 6162 1924 | genderrights.org.au |
MenslineAustralian wide telephone counselling (6 sessions) and referrals for men (GBTI inclusive). 1300 789 978 | mensline.org.au |
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SANE Helpline
9am-5pm, weekdays. Information, guidance and referrals for people living with a mental illness and their families and carers. They also have an online chat and an email service.1800 18 7263 | sane.org |
Directions ACT (ACT)Drug & alcohol support & counselling service.(02) 6132 4800 | directionshealth.com |
Menslink (ACT)Supports young men (10-25) in the Canberra region through counselling, volunteer mentoring and education. (02) 6287 2226 | menslink.org.au |
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Hepatitis ACT (ACT)Provides treatment information, education, and support to people affected by or at risk of hepatitis.1800 437 222 | hepatitisact.org.au |
HealthDirect24/7 medical and health advice line staffed by registered nurses. |
Another Closet
For information and referral details on LGBTIQ domestic and family violence. |
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Switchboard (Victoria)(03) 9917 3874 | switchboard.org.au |
Thorne Harbour Health (Victoria)Thorne Harbour health is Victoria's leading health promotion organisation specialising in HIV prevention, HIV support and providing health services to lesbian, gay, bisexual, transgender and intersex communities. (03) 9865 6700 | thorneharbour.org |
ACON (New South Wales)Specialising in HIV prevention, HIV support and lesbian, gay, bisexual, transgender and intersex (LGBTI) health in NSW. ACON delivers a range of services for the broader LGBTI community in NSW (02) 9206 2000 (Sydney) | (02) 6622 1555 (Northern Rivers) | (02) 4962 7700 (Hunter), (02) 9206 2114 (Regional Outreach - Southern Far West Regions) | acon.org.au |
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GAMMA NSWA peer support service for men who are or have been involved in long-term heterosexual relationships and are coming to terms with their sexual attraction to other men in NSW. GAMMA operates a phone support line and organises meetings and social events. 0429 379 482 | gamma.org.au |
NSW Women Partners of Bisexual Men ServiceProvides individual and group counselling to female partners of men who are same-sex attracted. (02) 9560 3011 | womenpartners.org.au |
QC Queensland Council for LGBTI Health (Queensland)Specialising in sexual health and HIV services, QC delivers a range of services for the broader LGBTI community in Queensland. (07) 3017 1777 | qc.org.au |
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TasCAHRD (Tasmania)TasCAHRD aims to increase awareness of and reduce the incidence of HIV, AIDS, Hepatitis and Related Diseases through campaigns, events, fundraising, advocacy, health, finance and other assistance services. (03) 6234 1242 | tascahrd.org.au |
NTAHC (Northern Territory)Northern Territory AIDS & Hepatitis Council Inc (NTAHC) provides education and support in the area of blood borne viruses. NTAHC seeks to improve access to treatment and maintains strong links to services providing clinical care. (08) 8944 7777(Darwin) | (08) 8953 3172 (Alice Springs) | ntahc.org.au |
WAAC (Western Australia)Specialising in sexual health and HIV services, the Western Australian AIDS Council (WAAC) delivers a range of services for the broader LGBTI community in Western Australia. (08) 9482 0000 | waac.com.au |
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SAMESH (South Australia)Provides support, education and training about Sexual Health and HIV for men who have sex with men and people living with HIV in South Australia. (08) 7099 5300 | samesh.org.au |
CHARLEECHARLEE is a suicide prevention hub made by LGBTIQA+ people who have thought about suicide, lived through suicide attempts, supported others in distress and live with the pain of loss through suicide. This online resource created by Switchboard, provides information on supporting yourself, supporting someone you love, or support with bereavement. |
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Access Mental Health (ACT)Open 24/7. These services provide access to assessment and treatment services and offer advice and information on a range of mental health issues. Mental health emergency access and support.1800 629 354 | (02) 6205 1065 |
QLIFEFree telephone and web based counselling, referrals and support for LGBTQI+ people and their families. 3pm – 9pm every day.1800 184 527 | qlife.org.au |
Lifeline
Open 24/7. National crisis and suicide prevention telephone counselling.13 11 14 | lifeline.org.au |
Suicide Call Back Service
Open 24/7. Phone crisis counselling and support, ages 15 plus. Crisis support for people who are suicidal, carers of someone who is suicidal and people bereaved by suicide. The Suicide Call Back Service provides immediate telephone support in a crisis and can provide up to 6 further telephone counselling sessions with the same counsellor.1300 659 467 | suicidecallbackservice.org.au |
beyondblue Support ServiceOpen 24/7. Phone support, for all ages. Support, information and advice over the phone, for concerns big and small. beyondblue also have an online chat service available between 3pm and midnight, 7 days a week and an email service. |
13YARNOpen 24/7. Confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support. |
Domestic Violence Crisis Service (ACT)Open 24/7. Provides support to anyone impacted by intimate partner, domestic and family violence, regardless of age, sexuality or gender. Crisis assistance. |
No to ViolenceAdvice and counselling for men who use family violence to change their abusive and violent behaviour. |
Onelink (ACT)
OneLink provides information and connections for support services in the ACT, including services for families and young people, and services for people who are homeless or at risk of homelessness. |
Canberra Rape Crisis Service (ACT)
Crisis and counselling telephone support service: 7am – 11pm.(02) 6247 2525 | crcc.org.au |
1800RESPECT HelplineOpen 24/7. Information and support for anyone in Australia experiencing DFV or sexual assault. The website has an LGBTIQ specific information section. |
Alcohol & Drug Information Service (ACT)24-hour information, advice, & support for those affected directly or indirectly by drug & alcohol issues. |
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For those aged under 25, there are also the following services available: |
Kids HelplineOpen 24/7. Online and phone counselling service for young people aged 12 to 25.1800 551 800 | kidshelpline.com.au |
Eheadspace
Free online and telephone support and counselling to young people 12 – 25 and their families and friends.1800 650 890 |eheadspace.org.au |
The Junction Youth Health Service (ACT)Free health service for people 12 – 25 years (includes counselling)6232 2423 | anglicare.com.au/services/youth-family/health |
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Other Support ServicesThese services are only available to call during office hours, unless otherwise specified. |
Meridian (ACT)Meridian is a community-controlled, peer-led organisation dedicated to celebrating diversity, strengthening community bonds, and empowering people within the LGBTIQA+ communities, people living with and impacted by HIV and sex workers by providing comprehensive health and social support services, and fostering inclusivity through education and advocacy. 02 6257 2855 | meridianact.org.au |
EveryMan (ACT)Supports men who are at risk of homelessness, living with mental health issues like depression or anxiety, living with disabilities, men who are perpetrators or survivors of violence, men who are ex-prisoners, socially isolated, or having relationship or parenting difficulties. 02 6230 6999 | everyman.org.au |
Victim Support (ACT)Free and confidential support and information for victims who have experienced crime in the ACT. Support can be accessed any time after the incident, and the crime does not have to have been reported to police. Support can include counselling, physical therapies and other rehabilitation services. |
Say It Out LoudLGBTIQ+ domestic and family violence help and support |
A Gender Agenda (AGA) (ACT)
Provides direct and peer support and advocacy for members of the trans, gender diverse and intersex communities and their families. |
MenslineAustralian wide telephone counselling (6 sessions) and referrals for men (GBTI inclusive). |
SANE Helpline
9am-5pm, weekdays. Information, guidance and referrals for people living with a mental illness and their families and carers. They also have an online chat and an email service. |
Directions ACT (ACT)Drug & alcohol support & counselling service. |
Menslink (ACT)Supports young men (10-25) in the Canberra region through counselling, volunteer mentoring and education. (02) 6287 2226 | menslink.org.au |
Hepatitis ACT (ACT)Provides treatment information, education, and support to people affected by or at risk of hepatitis. 1800 437 222 | hepatitisact.org.au
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HealthDirect24/7 medical and health advice line staffed by registered nurses. |
Another Closet
For information and referral details on LGBTIQ domestic and family violence. |
Switchboard (Victoria)(03) 9917 3874 | switchboard.org.au |
Thorne Harbour Health (Victoria)Thorne Harbour health is Victoria's leading health promotion organisation specialising in HIV prevention, HIV support and providing health services to lesbian, gay, bisexual, transgender and intersex communities. (03) 9865 6700 | thorneharbour.org |
ACON (New South Wales)Specialising in HIV prevention, HIV support and lesbian, gay, bisexual, transgender and intersex (LGBTI) health in NSW. ACON delivers a range of services for the broader LGBTI community in NSW. (02) 9206 2000 (Sydney) | (02) 6622 1555 (Northern Rivers) | (02) 4962 7700 (Hunter), (02) 9206 2114 (Regional Outreach - Southern Far West Regions) | acon.org.au |
GAMMA NSWA peer support service for men who are or have been involved in long-term heterosexual relationships and are coming to terms with their sexual attraction to other men in NSW. GAMMA operates a phone support line and organises meetings and social events. 0429 379 482 | gamma.org.au |
NSW Women Partners of Bisexual Men ServiceProvides individual and group counselling to female partners of men who are same-sex attracted. (02) 9560 3011 | womenpartners.org.au |
QC Queensland Council for LGBTI Health (Queensland)Specialising in sexual health and HIV services, QC delivers a range of services for the broader LGBTI community in Queensland. (07) 3017 1777 | qc.org.au |
TasCAHRD (Tasmania)TasCAHRD aims to increase awareness of and reduce the incidence of HIV, AIDS, Hepatitis and Related Diseases through campaigns, events, fundraising, advocacy, health, finance and other assistance services. (03) 6234 1242 | tascahrd.org.au |
NTAHC (Northern Territory)Northern Territory AIDS & Hepatitis Council Inc (NTAHC) provides education and support in the area of blood borne viruses. NTAHC seeks to improve access to treatment and maintains strong links to services providing clinical care. (08) 8944 7777(Darwin) | (08) 8953 3172 (Alice Springs) | ntahc.org.au |
WAAC (Western Australia)Specialising in sexual health and HIV services, the Western Australian AIDS Council (WAAC) delivers a range of services for the broader LGBTI community in Western Australia. (08) 9482 0000 | waac.com.au |
SAMESH (South Australia)Provides support, education and training about Sexual Health and HIV for men who have sex with men and people living with HIV in South Australia. (08) 7099 5300 | samesh.org.au |
CHARLEECHARLEE is a suicide prevention hub made by LGBTIQA+ people who have thought about suicide, lived through suicide attempts, supported others in distress and live with the pain of loss through suicide. This online resource created by Switchboard, provides information on supporting yourself, supporting someone you love, or support with bereavement. |